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Privacy Policy

This privacy policy (“Privacy Policy”) sets out how Clove Legal and its affiliates (“Clove Legal”) uses and protects any information that you give Clove Legal when you use the website HYPERLINK “http://www.clovelegal.com” www.clovelegal.com (“Website”). Clove Legal is committed to protecting your privacy. This Privacy Policy explains how Clove Legal collects, uses and shares your personal information. This Privacy Policy applies to your use of the Website as further described in Clove Legal’s Terms and Conditions available at www.clovelegal.com.
This Privacy Policy shall be construed to be provided in compliance with the Information Technology Act 2000 and the rules framed thereunder (as amended from time to time) (“IT Act”). The words and expressions used in this Privacy Policy but not defined herein will have the meaning assigned to them under the IT Act.
By using the Website, you agree to be bound by the terms and conditions of this Privacy Policy. You hereby expressly consent to the processing of your personal information in accordance with this Privacy Policy. Your personal information may be stored, processed or transmitted in India or any other part of the world, where laws regarding storing, processing or transmitting of personal information may be less restrictive than the laws in your country. If you do not agree to the terms of this Privacy Policy, please do not use or access the Website.
By mere use of or access to the Website, you expressly consent to Clove Legal’s use and disclosure of your personal information in accordance with this Privacy Policy.

  1. TYPES OF INFORMATION THE COMPANY COLLECTS

    Clove Legal collects personal information from you in a variety of ways when you use the Website, such as:

    1. Personal Information

      During your use of the Website, we may collect following types of personal information:

      1. contact information, such as your name, telephone number, mobile phone number, fax number, email address, job title, postal address;
      2. business information necessarily processed in a project or voluntarily provided by you;
      3. information collected from publicly available resources, integrity data bases and credit agencies;
      4. information about relevant and significant litigation or other legal proceedings against you or a third party related to you and interaction with you which may be relevant for antitrust purposes, if legally required for compliance purposes;
      5. information about your experience, qualifications, desired position within Clove Legal, which you may provide in connection with any application made to Clove Legal. Any use of such information is based on your consent; and/or
      6. details of your visits to our premises.

      Your Personal Information will be kept confidential to the maximum possible extent and will be used to support your relationship with Clove Legal. Any sensitive personal information will be kept confidential as required under applicable Indian laws. Any comments, messages, blogs, scribbles etc. posted / uploaded / conveyed / communicated by users on the public sections of the Website becomes published content and is not considered personal information subject to this Privacy Policy.

    2. Website Related Use

      When you use the Website, Clove Legal stores, processes and transmits your files (like images, videos, emails, feedback, postings, comments, log file information from browser, software etc., metadata and other data) and information related to them. If you give Clove Legal access to your contacts, Clove Legal will store those contacts on its servers to use.

    3. Usage

      Clove Legal collects information about your business area, expertise and preferences as per the data input by you. Your devices (depending on their settings) may also transmit location information to Clove Legal in the event the same is enabled.

    4. Cookies and other Technologies

      Clove Legal may use technologies like cookies and pixel tags to provide, improve, protect and promote the Website. For example, cookies help Clove Legal with things like remembering your username for your next visit, understanding how you are interacting with the Website, and improving it based on that information. Clove Legal uses software tools to collect information about how you interact with the Website, such as mouse clicks, touch gestures, drags, hover-overs, response times, errors, page views and length of visits to certain pages. You can set your browser to not accept cookies, but this may limit your ability to use the Website.

    5. Analytic Services

      Clove Legal may use third party analytics services to collect information about how you use and interact with the Website. Such third party analytics services may use cookies to gather information such as the pages you visited, your IP address, a date/time stamp for your visit and which website or hyperlink referred you to the Website. Clove Legal uses these analytics services to analyze how people use the Website, to improve them, to customize the content/features users see/use based upon their interests and to send email to users who are not actively using the Website. For more information about how these entities use this information, please refer to their privacy policies made available on their respective websites.

    6. Information Collected from Third Parties

      Clove Legal may receive information about you from third parties that offer hyperlinks to the Website on their website. These third parties may supply Clove Legal with your information. Clove Legal may add this information to the information it has already collected from you via the Website in order to improve the services Clove Legal provides and/or its website. In some circumstances, we collect personal data about you from a third party source, including, personal data from your organisation, other organisations with whom you have dealings, inter alia, government agencies, credit reporting agencies, information or service providers or from publicly available records.

    As a general principle, you will provide us with your personal data entirely voluntarily. There are generally no detrimental effects for you if you choose not to consent or to provide personal data.

    In the event of a change in the law applicable to data protection in India, you hereby expressly consent to our continued use, storage, collection and disclosure of your Information including Personal Information to the fullest extent permitted under such applicable law. We may reach out to you for obtaining additional consents and approvals as required under the amended law and you will be required to comply with such requests. Should you choose to not provide us with such additional consents and approvals, we may have to discontinue your access to the Website.

  2. HOW THE COMPANY USES YOUR INFORMATION

    1. General Use

      In general, the information you submit to Clove Legal is used either to respond to requests that you make, or to aid Clove Legal in serving you better. Clove Legal may use your information in the following ways:

      1. to provide access to the Website;
      2. to provide improved administration of the Website;
      3. to notify you about updates to the Website;
      4. to improve and customize the quality of experience when you interact with the Website;
      5. to analyze the data submitted by you.
    2. Clove Legal does not sell or rent Personal Information. We may use your Personal Information for the following purposes only (“Permitted Use”):

      1. This Personal Information may also be used to enable Clove Legal to enhance your experience of the Website;
      2. To operate and improve the Website in order to foster a positive user experience and to improve our services as a whole;
      3. to provide legal advice or other services or things you may have requested, including online or legal technology services or solutions as instructed or requested by you or your organisation;
      4. to protect the security of and manage access to our premises, information technology and communication systems, online platforms, websites and other systems and to prevent and detect security threats, fraud or other criminal or malicious activities;
      5. to monitor and assess compliance with our policies and standards;
      6. to comply with our legal and regulatory obligations and requests in Indian and anywhere in the world, including reporting to and/or being audited by national and international regulatory bodies;
      7. to comply with court orders and exercise and/or defend Clove Legal’s legal rights;
      8. to comply with applicable laws and our internal operational purpose such as record keeping, accounting; and
      9. for any purpose related and/or ancillary to any of the above or any other purpose for which your Personal Information was provided to us.

    3. Where you have expressly given us your consent, we may process your personal information also for communicating with you through the channels you have approved to keep you up to date;

    4. With regard to marketing related communication, we will, where legally required, only provide you with such information after you have opted in and provide you the opportunity to opt out anytime if you do not want to receive further marketing related communication from us. We will not use your personal information for taking any automated decisions affecting you or creating profiles other than as described above.

    5. We may process your personal data, depending on the Permitted Use, on one or more of the following legal grounds:

      1. to perform and carry our client instructions since processing is necessary for the performance of client instructions or other contract with you or your organisation;
      2. to comply with our legal obligations (eg. to keep pension records or records for tax purposes); or
      3. for the purposes of our legitimate interest or those of any third party recipients that receive your personal data, provided that such interests are not overridden by your interests or fundamental rights and freedoms.
      4. In addition, the processing may be based on your consent where you have expressly given that to us.

    6. Clove Legal may also use and share aggregated or de-identified information for any purpose and in any manner. This aggregated or de-identified data that Clove Legal shares may include non-personally identifiable data that Clove Legal creates using your personal information by excluding information that makes the data personally identifiable.

  3. HOW THE COMPANY SHARES YOUR INFORMATION

    Clove Legal may share information as per the terms of this Privacy Policy; however Clove Legal shall endeavor that such use of information does not create hindrance on your use of the Website. Clove Legal does not share your personal information with third parties other than as follows:

    1. Others working for Clove Legal

      Clove Legal uses certain trusted third parties to help Clove Legal provide, improve, protect, and promote the Website (such as third-party analytics tools/services to help Clove Legal measure traffic and usage trends for the Website). By agreeing to use the Website, you agree that these third parties will access your information to perform tasks on Clove Legal’s behalf and in compliance with this Privacy Policy. Further, additionally we have adopted measures to ensure that your personal information and sensitive personal information is accessible to our employees, consultants or partners’ employees strictly on a need to know basis. You accept the inherent security implications of providing information over internet / cellular / data networks and will not hold Clove Legal responsible for any breach of security or the disclosure of Personal Information unless Clove Legal has been grossly and willfully negligent.

    2. Generally with your Consent

      Any information or content that you voluntarily disclose for posting on the Website may become available to the public. Once you have shared the content/data or made it public, that content/data may be re-shared by others.

    3. Enforcing Rights

      Clove Legal may also disclose personal information to enforce its policies, respond to claims that a posting or other content violates others’ rights, or protects anyone’s rights, property or safety.

    4. Law & Order

      Clove Legal may disclose your information to third parties if it determines that such disclosure is reasonably necessary to: (a) comply with the laws; (b) protect any person from death or serious bodily injury; (c) prevent fraud or abuse of its name, brands, trademarks or such other rights belonging to it or its other users; or (d) protect its rights.

    5. We may share your Personal Information in the following circumstances:

      1. we may disclose your contact details on a confidential basis to third parties for the purposes of collecting your feedback on the firm’s service provision, to help us measure our performance and to improve and promote our services;
      2. we may share your personal information with companies providing services for money laundering checks, credit risk reduction and other fraud and crime prevention purposes and companies providing similar services, including financial institutions, credit reference agencies and regulatory bodies with whom such personal information is shared;
      3. we may share your personal information with any third party to whom we assign or novate any of our rights or obligations;
      4. we may also instruct service providers within or outside Clove Legal, domestically or abroad, to process personal data for Permitted Use on our behalf and in accordance with our instructions only.
    6. If you provide Personal Information to us about someone else (such as one of your directors or employees, or someone with whom you have business dealings) you must ensure that you are entitled to disclose that personal information to us and that, without our taking any further steps, we may collect, use and disclose that Personal Information as described in this Privacy Policy. In particular, you must ensure the individual concerned is aware of the various matters detailed in this Privacy Policy, as those matters relate to that individual, including our identity, how to contact us, our purposes of collection, our personal data disclosure practices (including disclosure to overseas recipients), the individual’s right to obtain access to the personal information and make complaints about the handling of the Personal Information, and the consequences if the Personal Information is not provided (such as our inability to provide services).
    7. We will take appropriate technical and organisational measures to keep your Personal Information confidential and secure in accordance with our internal procedures covering the storage, disclosure of and access to Personal Information. Personal Information may be kept on our personal data technology systems, those of our contractors or in paper files.
    8. Notwithstanding anything contained in this Privacy Policy or elsewhere, Clove Legal shall not be held responsible for any loss, damage or misuse of your Personal Information, if such loss, damage or misuse is attributable to a Force Majeure Event. A “Force Majeure Event” shall mean any event that is beyond the reasonable control of Clove Legal and shall include, inter alia, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorized access to computer data and storage device, pandemic, epidemic, computer crashes, breach of security and encryption.
  4. STORING OF INFORMATION

    Clove Legal reserves the right to modify, suspend, or discontinue the Clove Legal Websites at any time without notice to you. For example, Clove Legal may make changes to the Materials and/or services, described in them, at any time without notice. The Materials and services of Clove Legal may be out of date and Clove Legal makes no commitment to update the Materials and services whatsoever. Information published on the Website may refer to programs, or services that may not be available in your country. You may consult your local business contact for information regarding the programs, and services that may be available to you.

    1. Retention

      Clove Legal will retain your personal information for as long as it needs, in accordance with applicable laws.

    2. No warranty

      Clove Legal uses commercially reasonable safeguards to help keep the information collected through the Website secure. However, no method of transmission over the internet, or method of electronic storage, is 100% secure and so Clove Legal cannot fully ensure or guarantee the security of any information you transmit to Clove Legal or guarantee that information on the Website may not be accessed, disclosed, altered, or destroyed by any person.

    3. Around the world.

      Clove Legal may store, process and transmit information in locations around the world – including those outside your country. Information may also be stored locally on the devices you use to access the Website. By registering for and using the Website, you consent to the transfer of information to any part of the world in which Clove Legal, its affiliates or service providers maintain facilities and the use and disclosure of information about you thereto as described in this Privacy Policy.

  5. SECURITY OF INFORMATION

    In the event of any unauthorized access, loss, deletion, modification, or disclosure of information from our systems (“Data Breach”), we shall, to the best of our knowledge, provide you a notification of such Data Breach through the channels you have approved to keep you up to date. In the event you suspect that any personal information has/may have been disseminated or in case of any suspected Data Breach, you may reach out to our grievance redressal officer as per the details provided in this Privacy Policy, and any applicable regulator or authority of a breach.

  6. CHANGES TO YOUR INFORMATION

    1. We strive hard to keep our records updated and accurate with your latest information. You shall be responsible to ensure that the information or data you provide from time to time is and shall be correct, current and updated and you have all the rights, permissions and consent to provide such information or data to us.
    2. Based on technical feasibility and requirements of applicable laws, we will provide you with the right to review, access and modify the personal information or sensitive personal information that we maintain about you. We may perform verification before providing you access to this personal information. However, we are not responsible for the authenticity of the sensitive personal information provided by you.
    3. Further, you have the right to withdraw the consent provided to us in relation to your sensitive personal information at any time in writing by sending an e-mail to us at info@clovelegal.com, in accordance with the terms of this Privacy Policy. However, please note that withdrawal of consent will not be retrospective in nature and shall be applicable prospectively. In case you do not provide your information or consent for usage of sensitive personal information or subsequently withdraw your consent for usage of the sensitive personal information so collected, Clove Legal reserves the right to discontinue the services for which the said sensitive personal information was sought.
    4. If you wish to delete the sensitive personal information provided to Clove Legal, you can always do so by sending a request to us at info@clovelegal.com.
    5. You may note that correction or deletion of certain information or data may lead to cancellation of your registration with the Website or your access to certain features of the Website. You also agree and acknowledge that certain data or information cannot be corrected or deleted and/or is prohibited from being deleted under any applicable law or in lieu of law enforcement requests or under any judicial proceedings.
    6. We are committed to protect your personal information collected and processed by us and look forward to your continued support for the same. In case of any feedback or concern regarding protection of your Personal Information, or any privacy related feedback or concerns you may contact us at info@clovelegal.com
  7. ELIGIBILITY

    Use of the Website is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. If you are a minor i.e. under the age of 18 years, or not qualified to form a legally binding contract, you may use the Website only with the involvement of a parent or guardian.

  8. CHANGES

    This Privacy Policy is subject to modification based on changes in the business, legal and regulatory requirements and will be made available to you online. We will make all reasonable efforts to communicate to you all significant changes to this Privacy Policy. Clove Legal may change this Privacy Policy from time to time. If Clove Legal makes any changes to this Privacy Policy, the last modified Privacy Policy shall be applicable to you.

  9. ACKNOWLEDGEMENT

    You hereby acknowledge and agree that the Privacy Policy is (a) clear and accessible; provides for various types of information collected, shared and/or processed; (b) and provides a rationale for usage of such information.

  10. GRIEVANCE CONTACT

    Please contact:

    Attn: 10, Vaswani Mansion, Dinshaw Vaccha Road, Mumbai 400020
    E-mail id: info@clovelegal.com

    11. For any comments, complaints, discrepancies or grievances in relation to the processing of your information.

    February 17, 2025